Frequently asked questions

How do I register on the platform?

To register, you need to sign up by providing your email address and creating a secure password. After registration, you can log in and start creating your fantasy cricket team.

How do I verify my account?

To verify your account, check your email for a verification link after registering. Click the link to confirm your email address. Once verified, you will have full access to the platform.

How do I reset my password?

If you forget your password, go to the login page and click on "Forgot Password." Enter your email, and we will send you instructions to reset your password and regain access to your account.

How does the points system work?

Points are awarded based on your players' performance in live cricket matches. The better their performance (runs, wickets, catches, etc.), the more points they earn. Your total points accumulate over time and determine your ranking in the league.

Account Issues? Can't Log In?

If you can't log in, please check if your credentials are correct. If you forgot your password, use the "Forgot Password" option to reset it. If the problem persists, contact our support team for assistance.

Why am I receiving a "Suspended Account" message?

If your account has been suspended, it could be due to violation of the platform's terms and conditions. Please review the terms and contact support for more details on the suspension and how to resolve the issue.

How do I recover my account if I forgot my email?

If you forgot the email associated with your account, please contact our support team with any other details you remember about the account, such as username or linked phone number, to assist you in account recovery.

How to update my account information?

To update your account details, such as email or password, go to your account settings and make the necessary changes. For additional changes, such as username, please contact customer support.

What should I do if my account is hacked?

If your account is compromised, immediately change your password using the "Forgot Password" option. Contact support to report the issue, and we will assist you in securing your account and recovering any lost data.

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